Privacy Policy
How we collect, use, and protect your data
1. Who We Are
esim.win is operated by Arty Digital Ltd, a company registered in Hong Kong, with its registered office at 9B Amtel Building, 148 Des Voeux Road, Central, Hong Kong.
For any privacy-related enquiries, please contact us at: privacy@esim.win
2. Information We Collect
We collect the following categories of information when you visit esim.win:
- Usage Data: Pages visited, time spent on site, browser type, device type, operating system, and referring URLs — collected automatically via analytics tools.
- Log Data: IP addresses, access times, and server logs retained for security and operational purposes.
- Cookies: Small text files stored on your device to improve your browsing experience. See our Cookie Policy below for full details.
We do not collect your name, email address, payment details, or any other personally identifiable information directly. All purchases are processed by our affiliate partner, SimOptions, on their own platform and subject to their privacy policy.
3. How We Use Your Information
- To operate and improve the esim.win website and user experience.
- To monitor and analyse traffic and usage patterns.
- To detect, prevent, and address technical issues or security threats.
- To comply with legal obligations applicable in Hong Kong and other relevant jurisdictions.
4. Affiliate Tracking
When you click a "Buy Now" link on esim.win, you are redirected to a third-party provider (such as SimOptions). These providers may set their own cookies and tracking technologies to attribute the sale. We receive an affiliate commission if you complete a purchase. We do not receive your personal or payment information from these providers.
5. Third-Party Services
We may use the following third-party services, each with their own privacy practices:
- Google Fonts: Fonts served from Google servers. Google may collect usage data.
- Analytics: We may use privacy-respecting analytics tools to understand site traffic.
6. Data Retention
Server log data is retained for up to 90 days for security and operational purposes, after which it is deleted. Analytics data may be retained in aggregated, anonymised form indefinitely.
7. Your Rights
Depending on your location, you may have rights under applicable data protection laws (including GDPR for EU/EEA residents and PDPO for Hong Kong residents) to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing of your data.
- Lodge a complaint with your local supervisory authority.
To exercise any of these rights, contact us at privacy@esim.win.
8. International Transfers
Arty Digital Ltd is based in Hong Kong. If you access this website from outside Hong Kong, your data may be transferred to and processed in Hong Kong or in countries where our third-party service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
Terms of Service
Rules and conditions for using esim.win
1. Acceptance of Terms
By accessing and using esim.win ("the Website"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Website. These terms are governed by the laws of the Hong Kong Special Administrative Region.
2. About the Website
esim.win is an affiliate comparison website operated by Arty Digital Ltd (9B Amtel Building, 148 Des Voeux Road, Central, Hong Kong). We provide information about eSIM data plans and link to third-party providers where you can purchase them. We are not an eSIM provider and do not sell eSIM products directly.
3. Accuracy of Information
We make reasonable efforts to ensure that plan names, prices, data allowances, and validity periods displayed on this Website are accurate. However, pricing and plan details are subject to change at any time by the respective providers. We cannot guarantee that all information is current and accurate at the time of your visit.
Always confirm the final price, terms, and details on the provider's website before completing a purchase.
4. Affiliate Relationships
esim.win participates in affiliate marketing programmes. When you click a link on our Website and make a purchase, we may receive a commission from the provider at no additional cost to you. This does not influence the plans we list or the order in which they appear. See our Affiliate Disclosure section for more details.
5. No Warranties
The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Arty Digital Ltd does not warrant that:
- The Website will be uninterrupted or error-free.
- Prices or plan details displayed are always current or accurate.
- Any third-party provider will fulfil your purchase or provide the services as described.
6. Limitation of Liability
To the fullest extent permitted by law, Arty Digital Ltd and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any purchases made through affiliate links, including but not limited to loss of data, loss of profit, or service interruptions by third-party eSIM providers.
7. Third-Party Links
Our Website contains links to third-party websites and services. These links are provided for convenience only. We have no control over the content, privacy policies, or practices of third-party sites and accept no responsibility for them. We encourage you to review the terms and privacy policies of any third-party site you visit.
8. Intellectual Property
All content on esim.win, including text, design, graphics, and code, is the property of Arty Digital Ltd or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Prohibited Use
You agree not to:
- Use the Website for any unlawful purpose or in violation of these Terms.
- Scrape, crawl, or systematically extract data from the Website without permission.
- Attempt to interfere with the Website's operation or security.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the revised Terms.
12. Contact
For any questions regarding these Terms, please contact us at legal@esim.win or by post to: Arty Digital Ltd, 9B Amtel Building, 148 Des Voeux Road, Central, Hong Kong.
Affiliate Disclosure
How we earn commissions and what that means for you
Our Affiliate Relationship
esim.win is an affiliate marketing website operated by Arty Digital Ltd. This means that when you click on a "Buy Now" link on our Website and subsequently purchase an eSIM plan, we may receive a commission from the provider (currently SimOptions at simoptions.com). This commission is paid by the provider, not by you — you pay exactly the same price as you would by going directly to the provider's website.
What This Means for You
- No extra cost: Our affiliate commissions are built into the provider's pricing model. You do not pay more by clicking through our links.
- Editorial independence: The plans displayed on esim.win are selected based on availability and relevance to travellers, not commission rates. We aim to provide accurate, useful information regardless of our commercial relationships.
- Transparency: We clearly disclose our affiliate status on the Website's footer and in this document.
Third-Party Purchases
All eSIM purchases are completed on the provider's own website. Arty Digital Ltd does not handle, process, or store any payment information. Your purchase contract is between you and the provider (e.g. SimOptions), and is subject to their terms and conditions.
Questions
If you have any questions about our affiliate relationships or how we earn money, please contact us at hello@esim.win.